IT Strategy & Operations

Onsite Deployment Support

MDC provides insights into integration issues, along with resolutions to problems that arise over the course of implementation and deployment. Our GFEBS (General Fund Enterprise Business System) subject matter experts are the preferred service suppliers regarding design, implementation, and sustainment capacities. The On-site Support Team (OSS) successfully provides support for over the shoulder end user assistance, master data, and system integration.

MDC deployment support includes the following activities:

Help Desk Support

MDC’s  help desk services are GFEBS (General Fund Enterprise Business System) subject matter experts who, like the OSS team, possess a wealth of system-specific experience. The team provides day-to-day GFEBS help desk support for system users, including the following activities:

Data Analytics Budget Data Modeling and Optimization MDC accelerates the strategic decision making process for clients in…
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Financial Accounting & Management MDC serves an integral role in resource management for our clients. Our qualified…
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Governance & Policy MDC leads GFEBS (General Fund Enterprise Business System) governance standardization, which focuses on developing…
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Program Management At MDC, we provide our clients with  comprehensive program management support. Our trusted and qualified…
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Project management is just one of the many targeted solutions offered by MDC. Learn how our trusted and qualified team of professionals seamlessly handle all your project needs. #mdcsolutions #projectmanagement