IT Strategy & Operations

Onsite Deployment Support

MDC provides insights into integration issues, along with resolutions to problems that arise over the course of implementation and deployment. Our GFEBS (General Fund Enterprise Business System) subject matter experts are the preferred service suppliers regarding design, implementation, and sustainment capacities. The On-site Support Team (OSS) successfully provides support for over the shoulder end user assistance, master data, and system integration.

MDC deployment support includes the following activities:

Help Desk Support

MDC’s  help desk services are GFEBS (General Fund Enterprise Business System) subject matter experts who, like the OSS team, possess a wealth of system-specific experience. The team provides day-to-day GFEBS help desk support for system users, including the following activities:

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MDC Global Solutions, LLC
10440 Balls Ford Road, Suite 270
Manassas, VA 20109