IT Strategy & Operations

Onsite Deployment Support

MDC provides insights into integration issues, along with resolutions to problems that arise over the course of implementation and deployment. Our GFEBS (General Fund Enterprise Business System) subject matter experts are the preferred service suppliers regarding design, implementation, and sustainment capacities. The On-site Support Team (OSS) successfully provides support for over the shoulder end user assistance, master data, and system integration.

MDC deployment support includes the following activities:

Help Desk Support

MDC’s  help desk services are GFEBS (General Fund Enterprise Business System) subject matter experts who, like the OSS team, possess a wealth of system-specific experience. The team provides day-to-day GFEBS help desk support for system users, including the following activities:

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10440 Balls Ford Rd
Suite 160
Manassas, VA 20109

IT systems and financial systems are often interwoven, with the success of one depending heavily on the other. In our latest blog post, we explore that intersection and its relevance amid the digital transformation. https://www.mdc-llc.com/insights/as-it-and-financial-systems-intersect-people-and-processes-matter-as-much-as-technology/